Community Connections
138 Allendale Dr.
Forest City, NC
828.245.2112
Targeted Case Management
Community Connections is a Targeted Case Management company located in Forest City North Carolina serving children and adults that have special needs in the Western Highlands, Counties of Rutherford, Polk, & Henderson.
Targeted Case Managers provide a variety of functions to individuals receiving medicaid funding. Case management involves locating, obtaining, coordinating and monitoring social, habilitative and medical services as well as other services and supports related to maintaining an individual’s health, safety and well-being in the community. Primary responsibilities include:
- Obtaining input from the individual/providers/significant others about the service delivery process and seeking information in an effort to obtain needed services/supports on behalf of the individual.
- Facilitating person-centered planning, planning teams, revising the Plan as needed and submitting the plan for authorization.
- Informing significant others about the individual’s situation and the case manager’s efforts on behalf of the individuals with consent of the individual/legally responsible person.
- Locating and coordinating sources of help so that the individual receives available natural and community supports.
- Completing application forms to assist in receiving community and other formal service support.
- Facilitating the service delivery process, including CAP-MR/DD, beginning with intake/initial assessment and including the identification and procurement of services, on going monitoring of care and services, and the annual re-evaluation of the individual’s needs and services.
- Monitoring the individual’s situation to assure quality care as well as the continued appropriateness of services